PropChanger's PERSONAL DATA PROTECTION POLICY (PDPP)

Propchanger.co may use your personal information for

1. Information About Us

Propchanger.co is a Private Limited Company registered in Singapore. Our registered address is 50 Robinson Road #34-03 Singapore 068882. It is Propchanger.co’s policy to respect your privacy regarding any information that we may collect during the use of our app, our website (www.propchanger.co) or any of our assets under our name. We respect your privacy and are committed to protecting your personal information that you may provide us when you use our app and services. Depending on your activities, you may be required to agree to additional terms and conditions.

2. About Propchanger.co

We pride ourselves on three core values: integrity, community and living. It is the gathering of people in the community where good deals and rates are disseminated and exchanged. Propchanger.co was founded to create an environment that is more than just rates comparison in Singapore.

3. Privacy Policy Scope

This privacy policy applies to all assets under Propchanger.co. This includes any users of the online tools, any of our services, our app and anyone who contacts or submits information with Propchanger.co.

4. Privacy Policy

This privacy policy sets out the basis where Propchanger.co will process any personal information that Propchanger.co collects from you/or provided by you. Certain visitors to Propchanger.co mobile app may choose to interact with Propchanger.co in ways that require Propchanger.co to collect personal information. The type and amount of information collected will depend on the type of interaction. Kindly read this privacy policy to understand Propchanger.co’s ideas and practices with regards to your personal information and how we will treat it. By using any of our online tools, website or mobile app, you acknowledge and agree that you have fully understood and accepted our terms and conditions. You also consent to Propchanger.co to using/processing your personal information for any required interaction.

5. Security

The security of your personal information is very important to us. We will strive to protect all your details but please remember that no method of transmission over the internet, or method of electronic storage is 100% secure. We will do our best to use commercially acceptable methods to protect your personal information.

6. Personal Information We May Collect

To facilitate our services, Propchanger.co may collect the following personal information:

7. Where We Collect Personal Information

You may provide us with the following data:

• When you send us emails or letters
• When you send us a WhatsApp Message or utilize our website chat system
• When you speak with us on the phone
• When you participate in our promotions, giveaways and competitions
• When you create an account or update your account with Propchanger.co
• When we conduct background checks
• When you request for services or help via our mobile web
• Should you access thirty party products and services through the content on our mobile app or website www.propchanger.co)
• When you contact any of our employees at Propchanger.co to provide feedback or request for help
• When you communicate with other uses through Propchanger.co’s services
• When you fill in surveys sent by Propchanger.co or any relevant third party
• When you enable your mobile settings to allow Propchanger.co to access your calendar, contacts, or address book. This will depend on the type of interaction executed.
• When you provide Propchanger.co with your payment information
• When you provide Propchanger.co with your social media accounts including but not limited to: Facebook, Instagram
• When you enable mobile settings to utilize functions requesting location data. Your precise or approximate location information may be determined through GPS, IP address or Wifi depending on the technology we may use.
• Access your device information
• Usage information

We may receive data from other sources:

• Payment service providers
• Financial service providers
• Insurance providers>
• Data analytics providers
• Search engine results

Any other third party product/service that we may use to facilitate our service

8. Your Protection Under The Law

Propchanger.co will only disclose potentially personally-identifying and personally-identifying information only to our employees, contractors, affiliated organisations that need the information in order to process it. Some of Propchanger.co’s employees might be located outside of Singapore and by using our services, you consent to transferring any required personal information to them. Propchanger.co will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than the employees, contactors, affiliated organisations, Propchanger.co may disclose potentially personally-identifying and personally-identifying information only in response to a court order, to any governmental request, or when Propchanger.co believes in good faith that it is necessary to disclose the information to protect the rights of Propchanger.co or for the public.

If you have registered your email address or mobile number or any device with Propchanger.co, we may occasionally send you emails or any messages to update you with our latest news and improvements. Propchanger.co mainly uses our blog and social media pages to communicate this type of information and will keep it to a minimum. If you were to send us a request (via any of our feedback mechanisms on the website or mobile app), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We will take all necessary actions to protect all of your personal information and data.

The privacy of your personal information is also protected law. Clause 8, the EU General Data Protection Regulation specifies that a data controller will only be allowed to use your personal information if there is a valid reason to do so. This includes sharing it outside of the data controller’s organization should it be necessary.

9. How We Will Use The Data

Propchanger.co may use your personal information for:

• To notify you of any of Propchanger.co’s updates or changes
• To carry out Propchanger.co’s services and obligations that you request from Propchanger.co
• To provide you or allow selected third parties to provide you with information about Propchanger.co
• To ensure that our assets including our website and mobile app are performing to the best of their abilities and that it meets the industry’s standards
• For internal operations including problem solving, troubleshooting, data analysis, testing, research, statistical and survey purposes
• To allow you to utilize any of the online/mobile tools developed by Propchanger.co
• To share relevant advertising news to you
• To provide swift assistance to you when you request for help from Propchanger.co
• For testing, research, analysis and product development
• To verify the information that you have provided for us to “Know Our Client”
• When Propchanger.co has legitimate interest
• To investigate or understand claims or disputes relating to your use of any services or products by Propchanger.co
• If you have more questions about how we will use your personal information, you can drop us an email at info @ propchanger.co

10. Legitimate Interest

Propchanger.co may use your personal information when we are fulfilling a contract with you or when we are under a legal duty to do so.

We will also process your personal information when:

• It is necessary to keep our records up to date
• To work out which of our products and services may interest you the most and tell you about them
• To develop products and services
• To make changes to current products and services
• To seek your consent when we need to contact you
• To define different types of customers for new or current products and services
• To comply with any applicable laws and rules from regulators

11. Disclosure Of Your Data

Propchanger.co may share your information with selected third parties under certain situations:

Employees of Propchanger.co

Contractors, affiliates, suppliers that are involved in the preparation and delivery of your services or for the service that Propchanger.co has established legal contract with you

Advertisers and data analytics to select and direct relevant advertisements to you and others

Data analytics and search engine providers that will assist Propchanger.co in improving and upgrading your mobile app or website or any of our assets

Complying with applicable law and rules from regulators

To enforce any of Propchanger.co’s terms and conditions

To protect the rights of Propchanger.co’s employees or customers

12. Privacy Policy Changes

Although changes may be minor, Propchanger.co reserves the right to make changes to its privacy policy at any time, up to Propchanger.co’s discretion. Propchanger.co encourages our customers to frequently check our privacy policy page on our mobile app and website to remain updated about our latest privacy policy. You accept any of the changes to the privacy policy when you continue with the usage of Propchanger.co’s mobile app or website or any of our assets.

Updated as of 12th September 2023